FAQs

FAQs

Rockford Collision Center

Have an auto-body-related question? We have the answer. Check out these FAQs and give us a call today for more information!

  • What offerings should I look for when choosing a collision repair shop?

    At Rockford Collision Center, we advise you to select a collision repair business with a minimum of 5 years of experience. The business should have a good reputation in the community and be licensed and certified. It’s also important to entrust your vehicle to a shop that guarantees its work in writing, has all the professional equipment needed to do the job properly, and employs trained and certified personnel. Overall, the business should have your best interests at heart.


  • Am I required to get multiple collision repair estimates for insurance claims?

    No. We work directly with your insurance carrier to get approval. Multiple estimates aren’t needed.

  • When a vehicle’s frame is bent, does that mean it can’t be repaired?

    The answer to this question depends on the extent and severity of damage to the frame. A bent frame doesn’t automatically mean the vehicle is beyond repair. 

  • Do I need an appointment for a collision repair estimate?

    While walk-ins are welcome, we recommend scheduling an appointment to ensure timely service and avoid wait times. Rockford Collision Center provides the auto collision repairs Cedar Springs, MI depends on.


  • What should I do immediately after a car accident?

    Ensure everyone is safe, call emergency services if needed, and exchange information with the other driver. Contact your insurance company to report the incident and arrange for towing if necessary.


    According to Bankrate, in 2022, roughly 5.8 million people experienced non-fatal auto accidents. Call Rockford Collision Center for auto body repairs Cedar Springs, MI counts on.

  • Can you repair all makes and models?

    Yes, our technicians at Rockford Collision Center are trained to repair all makes and models of vehicles. This ensures high-quality service regardless of your car's brand. We offer the auto body repairs Cedar Springs, MI relies on.


  • Will you work with my insurance company?

    Absolutely. Rockford Collision Center works with all insurance companies to streamline the repair process and handle the necessary paperwork on your behalf. Reach out today for the auto body repairs Cedar Springs, MI residents value most.

  • How long will the repair process take?

    The duration of the repair process depends on the extent of the damage. After an initial assessment, we will provide an estimated timeline for the repairs. Contact Rockford Collision Center to receive auto body repairs Cedar Springs, MI swears by.

  • Do you provide rental cars while my vehicle is being repaired?

    Yes, Rockford Collision Center can assist you in arranging a rental car through your insurance or recommend a local rental service if your insurance does not cover it. We take great pride in providing auto collision repairs Cedar Springs, MI appreciates most.

  • Are your technicians certified?

    Yes, our technicians at Rockford Collision Center are ASE certified. This ensures that they have the skills and expertise to perform high-quality auto collision repairs Cedar Springs, MI loves.


  • Will the repairs affect my vehicle’s warranty?

    No, our repairs at Rockford Collision Center are performed according to industry standards and will not void your vehicle’s warranty. Call today to receive the auto collision repairs Cedar Springs, MI customers recommend.

  • What kind of parts will be used for the repair?

    Rockford Collision Center uses OEM (original equipment manufacturer) parts whenever possible. If aftermarket or used parts are necessary, we will discuss these options with you and obtain your approval. Reach out to learn more about our auto collision repairs in Cedar Springs, MI and the neighboring area.

  • Is there a warranty on the repair work?

    Yes, Rockford Collision Center offers a warranty on all our collision repair work. The specifics of the warranty will be detailed in your repair agreement. We offer the most reliable auto collision repairs in Cedar Springs, MI.

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